Legal notice

Legal Notice

1. Website operator

This website, bellseum.com, and the Bellseum online store are operated by:

SORTEX ECO LLC, trading as Bellseum
Registered office: 123 S Wyoming Ave, Buffalo, WY 82834, United States
UK address (correspondence & returns): 15 Eversley Court, Chester, England CH2 2AA, United Kingdom

SORTEX ECO LLC is a limited liability company. The UK address above is the address to use for all correspondence, returns and customer-service matters; the registered office is the company's legal seat.

2. Contact

E-mail: contact@bellseum.com (preferred)
Phone: +447460009359
Post: Bellseum, 15 Eversley Court, Chester, England CH2 2AA, United Kingdom
Contact form: bellseum.com/pages/contact

Customer service hours (GMT/BST): Monday to Friday 09:00 – 18:00 · Saturday and Sunday 10:00 – 16:00. We aim to answer every enquiry within 24 hours.

3. Prices, tax and delivery

All prices on this website are shown in pounds sterling (GBP) and no VAT, taxes or other fees are added at checkout: the price you see is the price you pay. Delivery within the United Kingdom is free on every order. Full details are set out in our Shipping Policy and Terms of Service.

4. Consumer rights and complaints

As a consumer in the United Kingdom you benefit from the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, including a 14-day right to cancel distance purchases. Our voluntary 30-day returns policy is in addition to those rights — see our Returns & Refund Policy.

If you have a complaint, please contact our customer service team first at contact@bellseum.com; we aim to resolve every complaint within 14 days. If we cannot resolve your complaint, you may refer it to an approved Alternative Dispute Resolution (ADR) provider or bring a claim through the small claims track of the county court. Nothing in this notice restricts your statutory rights.

5. Data protection

SORTEX ECO LLC, trading as Bellseum, is the data controller for personal data processed through this website. How we handle your data, and your rights under the UK GDPR and the Data Protection Act 2018, are explained in our Privacy Policy. Privacy enquiries: contact@bellseum.com. You may lodge a complaint with the Information Commissioner's Office (ico.org.uk).

6. Intellectual property

All content on this website — text, product descriptions, photographs, graphics, logos and the Bellseum name — is the property of SORTEX ECO LLC or its licensors and is protected by copyright and trade mark law. You may view and print pages for your own personal, non-commercial use. Any other reproduction, distribution or commercial use requires our prior written consent.

7. Liability for content and links

We take care to keep the information on this website accurate and up to date, but we do not guarantee that it is free of errors. Product colours may differ slightly from the images shown depending on your screen. This website may contain links to third-party websites; we have no control over their content and accept no responsibility for them. Nothing in this notice excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded by law.

8. Governing law

This notice and any dispute arising from your use of this website are governed by the law of England and Wales. If you live in Scotland or Northern Ireland you may also bring proceedings in your local courts, and you keep the protection of the mandatory consumer laws of your country of residence.

Contact us

Store name: Bellseum
Operated by: SORTEX ECO LLC, 123 S Wyoming Ave, Buffalo, WY 82834, United States
UK address (correspondence & returns): 15 Eversley Court, Chester, England CH2 2AA, United Kingdom
E-mail: contact@bellseum.com
Phone: +447460009359

Customer service hours (GMT/BST)
Monday to Friday: 09:00 – 18:00
Saturday and Sunday: 10:00 – 16:00

We aim to answer every enquiry within 24 hours.

Last updated: August 2026