Return & Refund Policy

Bellseum

Last Updated: December 2025

At Bellseum, customer satisfaction is important to us. This Return & Refund Policy explains the
conditions, timelines, and process for returning products and receiving refunds when you shop at
https://bellseum.com (the “Website”).

Please read this policy carefully before initiating a return.

1. Return Eligibility

You may request a return if your purchase meets the following conditions:

• The return request is submitted within 30 days of the delivery date
• The item is unused, unworn, and in original condition
• The item includes all original packaging, tags, and labels
• The product shows no signs of damage, alteration, or excessive wear

Items that do not meet these criteria may not be eligible for return.

2. Non-Returnable Items

• Items marked as final sale or clearance
• Items damaged due to misuse, washing, or improper care
• Returns submitted outside the 30-day return window

Bellseum reserves the right to decline returns that do not comply with this policy.

3. Return Window

4. How to Initiate a Return

To start a return, please contact our customer support team with the following information:

• Order number
• Full name used at checkout
• Reason for return

Email:
support@bellseum.com

5. Return Shipping Responsibility

• Customers are responsible for return shipping unless the item is defective or incorrect
• Return shipping costs are non-refundable
• We recommend using a trackable shipping method

Bellseum is not responsible for lost or delayed return shipments.

6. Inspection & Approval

• Returned items are inspected upon receipt
• Approved returns proceed to the refund stage
• If denied, the item may be returned to the customer at their expense

7. Refund Policy

Refund Timeline

• Refunds are processed within 14 days after approval
• Refunds are issued to the original payment method

Refund Amount

• Purchase price of the returned item
• Original shipping fees are non-refundable unless required by law
• No restocking or processing fees

8. Defective or Incorrect Items

• Contact us within 7 days of delivery
• Provide clear photos of the issue
• Include your order number

9. Exchanges

Bellseum does not offer direct exchanges at this time.
To receive a different size or item, please return the original item and place a new order.

10. Late or Missing Refunds

• Check your bank or payment account
• Contact your payment provider
• Reach out to our support team if needed

11. Customer Responsibility

• Review product details before purchase
• Submit return requests on time
• Ensure returned items meet eligibility requirements

12. Policy Updates

Bellseum reserves the right to update or modify this Return & Refund Policy at any time.
Updates will be posted on this page, and continued use of the Website constitutes acceptance
of any changes.

13. Contact Information

Bellseum
Email: support@bellseum.com

Support Hours:
8:00 AM – 7:00 PM (EST)
Monday – Saturday