Cancel / Change Order Policy

Bellseum

Last Updated: December 2025

At Bellseum, we understand that customers may need to cancel or modify an order after it has been placed.
This Cancel / Change Order Policy explains the conditions, timeframes, and process for requesting order
cancellations or changes when shopping at
https://bellseum.com.

Please review this policy carefully before submitting a request.

1. Order Processing Overview

Orders placed on Bellseum are processed promptly to ensure fast delivery.

• Orders are prepared and sent for fulfillment shortly after confirmation
• Once processing begins, changes or cancellations may no longer be possible
• Timing is critical when submitting a cancellation or change request

2. Cancellation Eligibility

You may request to cancel your order if all of the following conditions are met:

• The request is submitted before the order enters fulfillment or shipping
• The order has not yet been handed over to the carrier
• The cancellation request is confirmed by our support team

If these conditions are met, the order may be canceled successfully.

3. Order Change Eligibility

Order changes are subject to the same timing limitations as cancellations.

You may request changes such as:

• Updating the shipping address
• Correcting contact information
• Modifying item size or quantity

Changes can only be made before the order has entered fulfillment.

4. Time-Sensitive Requests

Because orders are processed quickly, Bellseum cannot guarantee cancellations or changes once:

• The order status is marked as Processing
• A shipping label has been created
• The order has been transferred to USPS, UPS, or FedEx

If your order has already shipped, please refer to our Return & Refund Policy for next steps.

5. How to Request a Cancellation or Change

To submit a request, please contact our support team as soon as possible with the following details:

• Order number
• Full name used at checkout
• Clear description of the cancellation or requested change

Email:
support@bellseum.com

6. Approved Cancellations

If your cancellation request is approved:

• The order will be canceled before shipment
• A full refund will be issued to the original payment method
• Refunds are processed according to our refund timeline

Refund processing times may vary depending on your payment provider.

7. Requests After Shipment

If your order has already shipped:

• Cancellations and changes are no longer possible
• You may return the item after delivery according to our Return & Refund Policy
• Shipping fees are non-refundable unless required by law

8. Incorrect Address Submissions

Customers are responsible for providing accurate shipping information at checkout.

Bellseum is not responsible for:

• Orders delayed or lost due to incorrect addresses
• Additional costs resulting from address errors

If you notice an address issue, contact us immediately before shipment.

9. Refused or Undeliverable Packages

If an order is refused or returned due to:

• Incorrect address
• Failed delivery attempts
• Customer refusal without prior approval

The order may be subject to return handling procedures outlined in our Return & Refund Policy.

10. Policy Limitations

Bellseum reserves the right to:

• Decline cancellation or change requests submitted too late
• Limit repeated cancellation requests that disrupt fulfillment operations

11. Policy Updates

This Cancel / Change Order Policy may be updated at any time.

• Updates will be posted on this page
• Continued use of the Website indicates acceptance of any changes

12. Contact Information

For assistance with order cancellations or changes, please contact us:

Bellseum
Email: support@bellseum.com

Support Hours:
8:00 AM – 7:00 PM (EST)
Monday – Saturday